HaxterSociety Protection

Customer Protection Memberships for Haxter devices.

HaxterSociety Customer Protection Memberships define the support, security, repair, logistics and service coverage available for eligible Haxter devices, members and enterprise infrastructure.

View membership levels How coverage works ›

Registered device Haxter Mars / Hazel / Workstation

Membership Premium / Unlimited

Support Active

Events Plan based

Coverage Verified

Plus Premium Unlimited Enterprise

Membership levels

Each membership level exists for a different device value, service cost and operational risk. HaxterSociety Protection is proportional to the registered device, not a universal checkout product.

Entry devices

HaxterSociety Plus

Essential protection for lower-cost Haxter devices where a higher membership would be disproportionate to the value of the equipment.

Scheduled online technical support.
Essential malware removal and system reset.
Limited annual technical event.
Repair scope according to the device and active terms.

Learn more about Plus ›

Advanced protection

HaxterSociety Premium

Advanced protection for mid-range and professional devices, including stronger support, security response, logistics where applicable and repair coverage limits.

Priority technical support.
Advanced malware, virus, spyware and security response.
Annual technical event.
Preferential authorization costs when repair scope exceeds the plan.

Learn more about Premium ›

Highest public level

HaxterSociety Unlimited

The highest public membership for individual users with high-value Haxter devices. Unlimited focuses on internal-device coverage and long-term technology continuity.

Coverage for internal pieces of the registered device.
More technical events than lower memberships.
On-site support where available.
Personalized renewal, migration or trade-in benefits after long-term membership.

Learn more about Unlimited ›

B2B contracts

Ultimate Enterprise

Contractual protection for enterprises, governments, servers, androids, specialized systems and critical infrastructure.

Dedicated technical evaluation.
Service-level agreements and compliance terms.
Specialized logistics and support channels.
Not available as public checkout.

Learn more about Enterprise ›

Coverage is defined by device, plan and territory.

HaxterSociety memberships do not promise unlimited coverage in the absolute sense. They define what can be serviced, repaired, escalated or quoted according to the active membership and registered device.

Case

How it is handled

Repair is within coverage

Haxter Corporation performs the service according to the active membership terms.

Repair exceeds coverage

An additional authorization quote may be issued for the specific technical event.

Additional components are required

The included scope is applied first; the remaining scope may require approval.

On-site support

Available only where coverage, agenda, personnel and membership level allow it.

My.HaxterSociety

One place for devices, memberships and service requests.

My.HaxterSociety is designed to centralize registered devices, active memberships, service events, support requests, renewal status and official Haxter communications.

Unlimited is for users. Ultimate Enterprise is for critical operations.

Unlimited is the highest public membership for individual users. Ultimate Enterprise is a dedicated B2B protection and compliance relationship for high-value infrastructure.

Contact Haxter Corporation